마사초
The ClubSport Series is our state-of-the-art product line and our customers can expect to get outstanding service for it.
On top of the great service we already provide we will even offer an enhanced service for all simracers which depend on their product and want to be sure that they always have perfectly working equipment in order to participate in the competitions.
Therefore we will offer the ClubSport base and both wheel rims in version with included Premium Service Pack.
The premium service pack gives you high priority access to our support channels and we guarantee you that we will repair your product within 48 hours on working days. If it takes longer you will get a free replacement unit as loaner until you have your product back. You will get this service throughout the full warranty period.
The PSP is not available as a stand alone product so you have to decide during your purchase if you want to get it or not. You already have a CSW?
All existing customers of the CSW and the rims will get the PSP for free!
The second service we offer is the Maintenance pack. Basically you can send in the ClubSport base and we will make sure it works properly again. We will exchange all parts which can wear out and it makes sure that you have a working wheel long time after the warranty period is over.
Just like a real car, a mechanical unit needs some attention from time to time and we will make sure that you get all spare parts you need to keep the wheel running.
The ClubSport wheel is a long term investment and not a plastic toy which will be thrown away after a few years.
Both services are only available in Europe so far but we will extend it soon to other territories and products.
데미갓
거친펜촉
레이싱코리아
만두연구소
이건 좀 아닌듯 ㅡ,.ㅡ;
최근 서비스 별도 판매가 나름 업계의 흐름인것은 맞는거 같습니다만, 애플도 애플캐어가 별도로 있죠.
우선 기본적인 서비스를 잘하면서 저런 서비스 정책을 내는게 맞는데, 서비스 자체가 지금 엉망인데,
그럼 PSP를 구매하지 않는 고객은 아에 버려질수도 있다는것으로 받아들여지네요;; 여태까지 파나텍의 서비스 퀄리티를 봤을때;
제가 너무 부정적으로 보는것도 같지만; 암튼 CSW는 PSP 가 별도구매없이 포함된다는 얘기로 압축되는거 같고,
앞으로 어디 두고보졍 ㅡ,.ㅡ;;;;;;;;; 지금도 답변없는게 밀려있는데 ㅜㅜ